Voice Mail & Call Recording
Voice Mail
There are numerous features to our voicemail service including:
- New message email alert
- New message SMS/text alert
- Email of new voice mail message (in wav. format)
- Flexible messaging options – remote access
- Secure
- Auto Attendant options
Telephone Call Recording
There are so many reasons to use call recording such as:
- solving disputes over who said what
- clarifying quantities and specifications
- protecting staff from abusive or difficult customers
- monitoring the performance of your customer service, support or help desk recording client agreements or instructions for greater speed, accuracy and detail
- screening nuisance calls
- anti-fraud surveillance