Virtual Receptionists & Managed Switchboard Service
Your switchboard operator or receptionist is the first point of contact in your organisation. And first impressions really do count.
Outsourcing your Switchboard to our virtual receptionists ensures no loss of business through unanswered phone calls during peak times. With our virtual reception services everyday human resource issues such as unavailable switchboard staff due to holiday or sick leave are easily resolved. Using our virtual office assistants will help you grow your business and save you money.
Our virtual office solutions In-Touch and Front Desk will help you improve the image of your business. You can completely outsource your switchboard to Front Desk or you can use it for overflow call answering when your switchboard or reception is busy, or when staff are sick or on holiday.
Our virtual office assistants answer your calls and transfer them to your chosen destination. This could be the direct dial (DDI) extensions of relevant staff, land-lines or mobile phones. If your staff member is unavailable, our virtual assistant will take a message.