Virtual Receptionist & Managed Switchboard Service

Your switchboard operator or receptionist is the first point of contact in your organisation. And first impressions really do count.

In-Touch virtual reception services or the FrontDesk outsourced switchboard helps you improve the image of your business. Orders lost through unanswered phone calls will be a thing of the past with our virtual receptionists and switchboard outsourcing. You’ll avoid the headache of organising temporary holiday and sick leave cover. And you’ll save money.

You can completely outsource your reception to our FrontDesk virtual office assistants. Alternatively you can use our virtual receptionists for overflow call answering when your switchboard or reception is busy or when staff are sick or on holiday.

Our virtual office assistant will answer the calls and transfer them to the direct dial (DDI) extensions of relevant staff, land-lines or mobile phones. If the person is unavailable, the virtual office assistant will take a message.