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Virtual Receptionist & Managed Switchboard Service Solution

Our virtual office assistants provide your business with the reception and telephone answering service it needs

A switchboard operator or receptionist is the first contact your customers and other phone callers have with your company. And first impressions really do count! With In-Touch or FrontDesk virtual reception and telephone answering services, you will be saving costs, avoiding lost orders through unanswered phone calls.  Our virtual office assistants will answer your calls in your company name and with a script of you’re choosing, maintaining your business image.  Our virtual reception service means that you’ll also avoid the disruption caused by having to organise temporary holiday and sick leave cover while, at the same time, improving the image of your business.

Let MessageBase act as your virtual reception telephone answering service solution. Whether you just want an ‘overflow’ call answering facility to use when your own switchboard or receptionist is busy (or staff are sick or on holiday) or to outsource your reception facility completely, MessageBase Front-Desk is the solution. Our virtual office assistants will answer your telephone calls and transfer them to the relevant persons’ office ‘DDI extension’ or to any land-line number or mobile phone or, if they are unavailable, take a message.