MessageBase FrontDesk managed switchboard service

Switchboard outsourcing with the benefits of a virtual receptionist 

FrontDesk is designed as a ‘virtual receptionist’ switchboard outsourcing service for small-to-medium and corporate enterprises. MessageBase FrontDesk can deal with any number of employees from 10 to 2000. Front Desk is a call handling service will work in conjunction with an existing in house PBX telephone switch or MessageBase Anywhere Remote Extension Service. Handling calls that need to be transferred requires a Direct-dial-in (DDI) number to be allocated or a Remote Extension. Options include real-time ‘availability’ updates to scripts for our virtual receptionists and calendar management.

Whether you want to use switchboard outsourcing your entire call handling or engage our virtual receptionists for just the ‘overflow’ – think MessageBase.