MessageBase Extension Anywhere
Stay connected over landline, mobile or voice over IP solutions with Extension Anywhere
Extension Anywhere connects you, your colleagues, associates and your customers. Whether you are in the office, working from home or on the road you’ll have access to our UK extended telephony facilities.
Extension Anywhere provides a consistent call diversion service and is totally independent of handset - analogue, mobile or voice over IP Phones can all be used. Delivery can be over traditional PSTN, GSM or IP/VPN services.
Extension Anywhere is available in the following modes:
- GSM/Mobile Remote Working - gives mobile phone access to the same facilities they’d get from a corporate phone system.
- PSTN Analogue Remote Working. The unique architecture of the MessageBase centre’s switch allows users to connect their laptop or PC to analogue business or analogue home phones. IP switch based remote IP-extension facility.
- Our IP phones and soft phone can all be run as remote extensions across voice over IP/VPN (internet) services.
MessageBase Extension Anywhere Features:
- Make calls and receive calls from home or your laptop via MessageBase
- Receive calls transferred by MessageBase to your extension number – wherever you are
- Make calls to and from MessageBase and between extensions for free
- Make calls to other internet connected colleagues for free
- Out-going calls to mobile and international numbers at low rates
- Transfer calls to MessageBase or colleagues
- Set up conference calls
- Set up ‘follow-me’ facility
- Manage on-hold and calls waiting
- Manage your voice mails
- Integrate your phone with Microsoft Outlook Contacts
- See who is calling via the CLI and MS Contacts
- Choice of ‘hard’ IP phones or IP soft phone (loaded onto your PC)
Extension Anywhere has several key benefits for mobile and home workers:
- Implementation costs are kept low – there’s no specialist PBX equipment, extension extenders etc.
- Existing equipment and services, such as analogue or mobile phones, PC/laptops and VPN/remote access services, can all be retained.
- Operation is completely consistent with an office based extension. Remote works have access to facilities including directories, busy-lamp, call transfer and park are all available to remote employees.
- Advanced features like three-way and rendezvous conferencing, call recording and silent monitor/intrude are also available.
MessageBase In-Touch Plus Service combines Extension Anywhere with our personal telephone answering service. Call transfers are seamless, both ways, and over the internet – they’re free.
Call costs to mobiles and international destinations are reduced. Other benefits include instant emails or SMS/texts.