Services for Small and Medium Enterprises

Telephone Answering Services & Virtual Secretarial Services

Businesses today are challenged with generating more revenue while maintaining excellent customer service levels in an increasingly competitive marketplace. Customer demands and ever more complex legislation places more pressure on time and resources.

Our objective is to help small to medium enterprises (SME) concentrate on more profitable activities. Our business telephone answering services give you a consistent and professional image. A range of bespoke back-office, virtual office services give your company a well-managed, structured image.

No matter what your market or industry, it’s crucial your phone answering service represents your business professionally and consistently. You need an answering service with the right experience, tools, and industry knowledge.

Doctors & Health Care Providers	Solicitors & Lawyers
Property Management	Plumbing Contractors
Information Technology	HVAC Contractors
Cable TV Providers	IFAs
General Contractors	Accountants

MessageBase offers a full range of business phone answering services designed to present a professional image to your callers. Our goal is to maximise your credibility by delivering the very best service levels with our business answering system. These include:

Answering Services	Event Registration
Customer Support	Emergency Response
Help Desk Services	Subscription Renewals
Order Fulfillment	Outage Management
Referral Services	Literature Requests

MessageBase personal assistants (PA’s) answer your calls live and with your company name. You gain a higher level of credibility with clients and prospects.

MessageBase Virtual Offices are a range of back-office sales and administration support services. They save you money by reducing in-house workloads and management overheads.

Call 0800 01 81 600 to discuss how our business phone answering systems and virtual secretarial services can help your business.